During the current Covid-19 crisis, Tierra has been
able to keep on carrying out most of its activities, ensuring the
continuity of its business and its customers’ one, minimizing as much as
possible the issues we all have to address during these challenging times. We
have been putting in action various security and organizational measures to
ensure the safety and well-being of our staff.
Since the beginning of March, the employees who
wished to work from home were left free to do so. When lockdown was declared by
the Government, as a Company we also suspended temporarily logistics and
road tests, that is the only activities that could not be carried out remotely.
Tierra always puts great attention on personnel.
In particular during these exceptional times, we have been monitoring the
opinions, comfort, and thoughts of the staff through different surveys, using
SurveyMonkey. These tools have been helping the company to understand how
the situation was evolving and how the staff was addressing it, what were
the main difficulties, worries, challenges to overcome, but also if there were
any advantages and suggestions that could be taken into account to manage
smart working opportunities even once the covid-19 crisis will be over.
Using video communication software such as Microsoft
Teams and Zoom, we kept in touch with each other and made the most
of smart working, by organizing online meetings within the company and with
our customers, but also by attending training sessions.
Our CEO, Paolo Traso, scheduled several regular meetings organized
in small groups to keep in touch with Tierra employees, even if remotely,
and update them on the trend of activities and projects, but of course, also to
check on them and answer their questions.
A series of Webinars dedicated to all Managers was held to discuss the
skills that will be necessary to “restart” in a new way, to give them the tools
to determine different ways to communicate and relate to others.
To stay in contact among us beyond work-related subjects, we created a specific card on Basecamp meant to be a carefree zone where everyone was free to choose if and how to participate. We published useful information about what seemed interesting and worth sharing to help each other face the temporary new way of living, but also more playful contents to simply keep on interacting with each other.
Tierra re-opened its premises in May for
strictly necessary activities only, and always in compliance with the
security guidelines (thermal scanner at the entrance, distancing between workstations,
and so forth). The attending of an anti-covid training to be
completed online was made compulsory before being able to go back to our
headquarters. Since September, all Tierra employees are invited to return to
office at least once a week to gradually go back to normality.
Tierra people have been showing great sense of
responsibility, creativity and adaptability towards the new working
context. We have been enforcing all measures necessary to guarantee the
safety of our personnel and all our teams have been up and running to keep
on providing our customers with the same reliable products, services and