RESULTS AND CONSEQUENCES An in-depth analysis of the lifecycle of a food voucher led to the outlining of a process that allows the thorough streamlining of its criteria of use. The project’s central idea is that it is possible to manage a digitisation procedure while maintaining the paper form of these vouchers at the time of payment where they are accepted (at a catering facility), which at the same time would verify their validity and authenticity by communicating with a remote exchange. The first effective result of this process concerns the phases where vouchers are issued and distributed, attained by acquiring the details of the vouchers used as payment and supplying ID of the players involved (issuing company, employers, employees), so as to guarantee the availability and traceability of the voucher. However, the most innovative part of the project is the radical change in payment procedures: this can take place in a more traditional form that still uses paper vouchers but reads them and validates them using IT systems or in a form that uses mobile solutions, particularly payment using a QR code generator located at the catering facility and interfacing with applications made available on the consumer’s own smartphone. In both cases, catering facilities enjoy a noticeable improvement in efficiency levels, lowering the risk of fraud, theft and loss but most of all drastically reducing accounting time and costs.